Privacy Policy

Last updated: 5 October 2026

CRAVE HUB (Pty) Ltd ("CRAVE HUB", "we") respects your privacy and processes personal information in line with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what we collect through this website and how we use it.

Responsible party

CRAVE HUB (Pty) Ltd, Gauteng, South Africa. Contact: info@cravehub.co.za · 073 446 8772.

Information collected

When you submit the site assessment form, email, call or WhatsApp us, we may collect your name, contact details (email address and telephone number), organisation, property or venue details, location information and the content of your enquiry. Our hosting provider may also record standard technical information such as IP addresses and browser type in server logs.

How information is used

We use this information to respond to your enquiry, assess whether a location is suitable, prepare proposals, manage business relationships and meet legal obligations. We do not use it for unrelated marketing without your consent.

Information sharing

We do not sell personal information. It may be shared with service providers who help us operate the business (for example, website hosting and email providers), subject to appropriate safeguards, or where required by law.

Security and retention

We take reasonable technical and organisational measures to protect personal information, and keep it only for as long as needed for the purposes above or as required by law.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or object to its processing, by contacting info@cravehub.co.za. You also have the right to lodge a complaint with the Information Regulator of South Africa.

Changes

We may update this policy from time to time. The latest version will always be available on this page.